As an essential business, Care Center remains open and continues to offer Curb-side Service.
To Our Valued Pet Parents,
As our new “normal” changes daily, if not hourly, due to the evolving nature of COVID-19, we want to keep you informed of the changes implemented by Care Center to better protect you, your pets, and our team members. Our hospital is still here to provide the essential 24-hour emergency care that our community so heavily relies on, as we understand that the care for your pet in an emergent situation is essential. To practice best quarantine measures, the following changes have been implemented at both of our hospital locations:
We thank you for your continued patience, support, and understanding as we navigate through this situation. We are all in this together and together we will get through it!
Jess Brotherton
Hospital Director
If you believe your pet is experiencing an emergency, please call before you arrive so we can provide additional instructions. We may be able to help you determine if emergency care is necessary or if your pet can wait to be seen by your primary care veterinarian.
We are minimizing all person-to-person physical contact at our hospital by following the CDC’s recommendation in keeping a distance of 6 feet between persons wherever possible.
When you arrive, please remain in your vehicle and call the hospital for assistance. A team member will come outside to retrieve your pet to be seen by the doctor. All doctor consultations will then be held over the telephone to eliminate the risk of exposure. For curbside payment, we offer online payment through PayPal.
We accept cash, American Express, MasterCard, Visa, Discover and CareCredit. We’ve made it safe and easy for you to pay your bill online via PayPal.
Always consider the following a possible pet emergency and seek immediate care:
Symptoms:
Trauma:
Ingestion:
According to the CDC, we do not have evidence that companion animals, including pets, can spread COVID-19 to people or that they might be a source of infection in the United States.
For more information, visit the CDC’s article: What to Do if You are Sick.
According to the CDC, at this time, there is no evidence that companion animals, including pets, can become sick with or spread COVID-19.
Visitation of patients has been suspended to better protect our clients and staff members. We understand that it is difficult to have your pet away from you during the stressful time of a hospitalized visit. We assure you that your pets will be cared for as if they are our own. Our team can send you photos of your pet upon request.