Dear Pet Parent,
It is no surprise that this year has been trying on all of us. Reinventing the way we provided care to you and your pets by introducing curbside services – all while seeing record number of patient visits – was something we all had to overcome over the course of the last 15 months. I am proud to say that Care Center has remained open and available to you and the rest of our community for all emergency and specialty veterinary needs.
Curbside services are ideal to no one; however, we all knew it was necessary to keep our team members, as well as our community, safe. With guidance from our local health agencies and the CDC, it has been decided to welcome clients back into our hospitals.
At this time, only clients with emergency patients will be permitted inside the hospital. If you are visiting Care Center for a specialty appointment, curbside services will still apply.
How will this work and how can you best prepare if you have to to come to Care Center?
I thank you for your continued trust in our team when it comes to the care of your furry family members. Since the onset of COVID-19, Care Center and other veterinary practices nationwide, have seen unprecedented caseloads. Please know that our team is providing the most timely and most exceptional care that they possibly can. We appreciate your understanding, kindness, and patience during this time.
All my best,